Feedback
A few words from people I’ve worked with over the years.
Love the fact Ellis is moving the direction to being more proactive. This is always a positive step. The step by step approach is also much appreciated as it avoids overwhelming the SD.
Service Desk ManagerColleague
I just wanted to say thank you for leading the Modern Desktop Champion Training at York recently. The feedback from the people who attended has been very positive.
Service Desk ManagerColleague
Amazing work this week in difficult circumstances. He was on his own for at least 2 days and no calls missed target.
Service Desk ManagerColleague
Ellis is brilliant at what he does. He has a vast, in depth knowledge and experience of everything which comes his way. You're amazing at what you do Ellis, and the company as a whole would be in a worse place if it wasn't for people like you.
Luke MaderColleague
It's so refreshing to see someone push automation to the absolute limit, great work and don't stop what you're doing.
Mark SkalskiColleague
Due to your proactive work and ensuring that we maintain a clean environment across ITO we are tackling tidy up actions that would most likely never be initiated.
Mark SkalskiColleague
Thank you for your invaluable assistance with a customer's vulnerability fixes. Despite challenging timeframes and a significant workload, you consistently delivered exceptional service.
Yavo IndzhevColleague
A customer brought a digital signage project to us with an extremely tight deadline. Ellis stepped in and took on this project, delivering the successful solution and meeting their deadline.
David BirksColleague
Ellis recently stepped in and applied his expertise to help a customer with a very impactful major incident. His calm and logical approach in turn calmed the customer. I had several customer representatives approach on site to comment on how fantastic Ellis had been.
Karen LynchColleague
Ellis has done a fantastic job in creating a suite of Power BI dashboards to demonstrate desktop compliance. Until now attempts to provide this information to the customer were labour intensive and not always accurate.
Karen LynchColleague
All I can say is that Ellis is amazing, quick to answer, helpful and engaging and willing to support even though workload is high. Ellis will take the time to try and provide some sort of recommendation or review of issue.
Lewis HoughtonSenior Leadership Team
Newsletter Feedback - Well done, very informative.
Lewis HoughtonSenior Leadership Team
Your skills, knowledge and determination really came to the fore on this in what was a very awkward situation.
Brendon MorganColleague
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All feedback is published with the contributor’s consent and reflects real comments received during my work. Names are used with permission - if you’d like a quote amended or removed, please get in touch.