Feedback
A few words from people I’ve worked with over the years.
Showing all 67 pieces of feedback.
Love the fact Ellis is moving the direction to being more proactive. This is always a positive step. The step by step approach is also much appreciated as it avoids overwhelming the SD.
Service Desk ManagerColleague
I just wanted to say thank you for leading the Modern Desktop Champion Training at York recently. The feedback from the people who attended has been very positive.
Service Desk ManagerColleague
Amazing work this week in difficult circumstances. He was on his own for at least 2 days and no calls missed target.
Service Desk ManagerColleague
Ellis is brilliant at what he does. He has a vast, in depth knowledge and experience of everything which comes his way. You're amazing at what you do Ellis, and the company as a whole would be in a worse place if it wasn't for people like you.
Luke MaderColleague
It's so refreshing to see someone push automation to the absolute limit, great work and don't stop what you're doing.
Mark SkalskiColleague
Due to your proactive work and ensuring that we maintain a clean environment across ITO we are tackling tidy up actions that would most likely never be initiated.
Mark SkalskiColleague
Thank you for your invaluable assistance with a customer's vulnerability fixes. Despite challenging timeframes and a significant workload, you consistently delivered exceptional service.
Yavo IndzhevColleague
A customer brought a digital signage project to us with an extremely tight deadline. Ellis stepped in and took on this project, delivering the successful solution and meeting their deadline.
David BirksColleague
Ellis recently stepped in and applied his expertise to help a customer with a very impactful major incident. His calm and logical approach in turn calmed the customer. I had several customer representatives approach on site to comment on how fantastic Ellis had been.
Karen LynchColleague
Ellis has done a fantastic job in creating a suite of Power BI dashboards to demonstrate desktop compliance. Until now attempts to provide this information to the customer were labour intensive and not always accurate.
Karen LynchColleague
All I can say is that Ellis is amazing, quick to answer, helpful and engaging and willing to support even though workload is high. Ellis will take the time to try and provide some sort of recommendation or review of issue.
Lewis HoughtonSenior Leadership Team
Newsletter Feedback - Well done, very informative.
Lewis HoughtonSenior Leadership Team
Your skills, knowledge and determination really came to the fore on this in what was a very awkward situation.
Brendon MorganColleague
Ellis is driving standardisation and innovation with impressive new tools and projects of his own creation. Highly regarded by all, including customers. The best of Advanced.
Adam IrvinColleague
You're always ahead of the curve, always on top of everything thrown at you, always happy to help and always outnumbered but never outgunned.
Adam IrvinColleague
I just want to commend Ellis on his calm demeanour even when faced with challenging situations. His professionalism is unwavering.
Darren GrocottColleague
Ellis has been an ever-present guiding force for the Build Team. He has always made time to help with some of the more technical challenges. Ellis is keen to share his knowledge and help develop others.
Ed BergdahlColleague
I think that the solution The ITO Crowd created should be adopted, even if we don't win anything in the Hackathon, it's that important and that well done.
Ioan ElwickColleague
Ellis did an exceptional job during a customer's Windows 11 Project kick-off call. As our subject matter expert, Ellis displayed remarkable technical knowledge and communication skills, effectively addressing all questions from the CISO team.
James ElwoodColleague
I just wanted to drop a note to say THANK YOU for picking up the Windows 1909 deployment. You have really got stuck into this and provided the customer with a lot of confidence.
James ElwoodColleague
Our team effectively led the resolution efforts, earning praise from the customer's IT Director and Service Delivery Manager. Special recognition goes to Ellis Barrett.
Johnny SeniarayColleague
You didn't just teach us the tool; you opened our eyes to how it can fundamentally improve our processes. Your ability to break down complex concepts into manageable, practical steps was exceptional.
Matthew MercerColleague
This team worked tirelessly to investigate and unpick issues with a problematic implementation. Collaborating to identify and resolve long standing issues raised by the client well into their evenings on several occasions.
Peter HenryColleague
During the complex and sensitive customer meeting, your support and knowledgeable responses to questions were exceptional. Your ability to build confidence in our approach, capabilities, and delivery experience with proven case evidence is truly impressive.
Peter HenryColleague
Thank you so much for your support on the customer project, your knowledge and direction has really helped to move the SCCM project forward. Thank you!
Dave WainManager
Thanks for your continued support on keeping the SCCM project moving forward and identifying the CMG experience. You support is very much appreciated.
Dave WainManager
Just wow! What a team! I believe we created something of real value and really enjoyed the experience. Thank you, it was great working with you all.
Dave WainManager
Also want to personally thank you for your time and commitment to the 24/7 desk. You have been a major support to the team whilst they have resource issues. Thank you!
Dave WainManager
Thank you for sharing some of the internal project and innovation activities you are planning. You have some really good ideas, thank you and keep them coming.
Dave WainManager
Despite the pressures of restructuring, shifting priorities, and increased demand across the Modern Desktop function, Ellis has not only met but exceeded all expectations.
Dave WainManager
He personally handled 46.5% of all team incidents and 43.9% of all Change Requests. A significant contribution for a team of seven engineers. It is important to note that Ellis voluntarily completed much of this activity out of hours.
Dave WainManager
A brilliant effort at the hackathon gents, everyone played their part to perfection. Great to have built that amount of functionality within the 24 hour window.
Paul Le GriceColleague
Really impressed with the PowerBI presentation, looks good already with huge potential.
Paul Le GriceColleague
Ellis was a major help in a customer's P1 yesterday that really disrupted Entra ID. Ellis was praised by the CSM and the customer for his help in sorting it out.
William MicklamManager
Well done for your part in getting a customer's Windows 11 migration project completed on time. It will really help with customer trust and sentiment.
William MicklamManager
Thank you for supporting the Windows 11 upgrade project for a customer, operating to a standard that restores customer confidence.
William MicklamManager
Thank you for the exceptional work and support you provided in helping ITO attain the ISO20000 certification. Achieving this in a tight timeframe is truly remarkable.
William MicklamManager
Thank you for your dedication and ownership surrounding the modern desktop service for a customer, including your presence again this week on site to support them with their ISO27001.
William MicklamManager
Thank you for your support during the customer ServiceNow CMDC workshop. Your contribution was greatly appreciated as always.
William MicklamManager
Outstanding job on the Hackathon with a highly timely and valuable idea that brings significant security benefits. You have truly made IT Services proud.
William MicklamManager
Well done for creating the SCCM training plan, it looks very thorough and well considered. Your team will really benefit.
William MicklamManager
I've just been on a call with a customer and he couldn't speak highly enough of you. They think you are great, really strong technically and good at what you do.
William MicklamSenior Leadership Team
Ellis is consistently a well respected and high performing member of our organisation. His input regularly transcends the expectations of a typical Modern Desktop Team Lead. His strategic input cannot be ignored, providing thought leadership that has been regularly quoted in reference to the 3 Pillars vision.
William MicklamManager
Outstanding contribution! His input has literally helped shape user experience direction from the ITO pillars and is regularly used as an example of best practice, both internally and externally to prospects.
William MicklamManager
Ellis, the importance of your services to OneAdvanced ITO cannot be overstated. Your modern workplace expertise and unwavering dedication is invaluable. You make the working lives of many of us a great deal easier.
Alex ConwayColleague
We all came away knowing that you had put a lot of effort into preparing for our training workshop. We came away excited about what we'd learnt and ready to take that into our future strategic process changes.
Nikki GeorgeColleague
Ongoing design and implementation of customer dashboarding. Fantastic resource to give the company immediate access to information on customer systems and enable standardisation of reporting with automation.
Paul BarberColleague
Thank you Ellis Barrett for your valuable contribution towards this book. I must say your reviews and comments were the most detailed one which shows how much time and effort you devoted for this project.
Manish BangiaMicrosoft MVP
Well done on the presentation to the TAMs, it was received very well. The work you are doing on PowerBI is excellent and is really going to drive improvements within our Business.
Paul ThomasManager
I wanted to reach out and thank you for all your hard work and dedication over the past year. The EMW queue currently has the lowest number of tickets ever!
Paul ThomasManager
Thank you for stepping into a P1 outside our remit, writing a corrective script, and guiding the customer through the fix to get them back up and running. You truly lived our values here and this has not gone unnoticed!
Emily YarrowSenior Leadership Team
I have had the great pleasure of working with Ellis on a customer contract over the past year. You have taken over managing the desktop estate with the greatest of success. Your focus on automation, processes, and documentation has greatly improved the efficiency of our team.
Richard MackenzieColleague
Thank you for all your support this year with Project Atlas. Particularly thank you for your help with the customer implementation over the past few months making sure AD was updated.
Elizabeth StreetColleague
Thanks for your effort in getting the customer knowledge transfer and handover to the global support team completed quickly. There has been really good, positive feedback from the client.
Matt KiefferManager
The work carried out to proactively develop the PowerBI reporting dashboard integrated with data from SCCM is really appreciated. You've identified a business problem and developed a solution which can be used in future.
Matt KiefferManager
I had the pleasure of working with Ellis on a complex global healthcare project and was consistently impressed by his deep technical expertise and operational excellence. He combines strong Microsoft-focused subject matter knowledge with a pragmatic, results-driven approach, enabling him to deliver outcomes efficiently while working collaboratively within a team. Ellis has a clear appreciation for security, operational requirements, and practical implementation considerations. I would confidently recommend him to any organisation seeking a highly capable Microsoft Modern Work specialist who can translate strategy into effective delivery.
Marcus BurnapMicrosoft MVP
Ellis shared some significant improvements he has devised for proactive alerting. A great piece of work and of real benefit to customers.
Steve WallisSenior Leadership Team
Ellis was always my preferred point of contact at OneAdvanced, he always tried to understand the bigger picture, and maintained good communication throughout any process. It was a pleasure working with him, and I hope our paths cross again.
Mohammed HoqueCustomer
There have been countless other positive experiences where Ellis has gone over and above what was expected, often demonstrating outstanding knowledge, not only in his focussed area of expertise, but also every periphery area linked to his focus area. Ellis has an extremely pragmatic approach in terms of solutioning, considering the customer outcomes, available features, benefits, manageability and user experience to tailor the solutions to consider the perspective of all parties involved.
Peter HenryColleague
Ellis is a pleasure to work with. He is collaborative and responsive, and has shared some important input on how we are building our partner programme for MSPs!
Orla ThomsonVendor
A big thank you for helping sort out the connectivity of the security agents. This is vital work to enable customers to open up communications to their procurement systems. The COO has also asked me to convey his gratitude.
Justin YoungSenior Leadership Team
It has been a pleasure working with you and seeing the dedication you've brought to resolve onsite issues for the TSE Team. Your hard work, professionalism, and willingness to go the extra mile have made a real difference and have been greatly appreciated by the TSE team and the customer. Thank you for all your efforts and support over the years. Best of luck for the future, you'll be missed!
Jeremy O'SullivanColleague
As the manager of a team that regularly relies on Ellis's expertise to resolve complex issues, it's been incredible to see his growth over the years into the SME, consultant, and architect he is today. Ellis has always been a reliable constant in a world full of unknown challenges. He's not only exceptionally knowledgeable but also genuinely approachable and always willing to help. Any company fortunate enough to have him on their team benefits enormously, and losing him would be a significant loss.
Nick BrownColleague
It has been a genuine pleasure working with you over the years and it really will not be the same without you. The genuine effort and time you put into everything you do is inspiring to watch. I would say you are definitely the best example of someone who started from the bottom and worked their way up and truly deserved it.
Marie KamaraColleague
I interviewed for a position on Ellis's team while he was in charge of the Modern Desktops team. While I wasn't successful I wanted to leave a thanks for spending the time and giving a follow up session to advise on what areas I can focus on to upskill myself so this can help me progress in future. This insight is very valuable to me and I appreciate the useful tips provided.
Suhail MiahColleague
I have worked with Ellis as a project manager where he was the technical lead. Ellis is a huge credit wherever he is. He is proactive, thorough and a real delight to work with. Ellis continually surprised me with his knowledge and drive to do a good job.
Kay MannColleague
Thank you so much for all of your help over the past few days. I know the pressure has been immense. you deserve a medal for your efforts.
John WardropColleague
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